I ordered some Moo MiniCards last week on a whim. What showed up in my mailbox today was a great little user experience that will make me a repeat customer and fan of Moo.com for years to come.
10 Ways To Get Design Approval is a good reminder what we should do as designers. Here’s my favorite statement: “3. Understand the users. We all like to think of ourselves as user centric designers, but exactly how much effort do you put into knowing your users before beginning the design process?”
“Companies focused on customer-experience design outperformed the S&P 500 by a 10-to-1 margin from 2000 to 2005”http://www.fastcompany.com/magazine/119/all-about-yves.html
“I’m not averse to riches or profit, but not at the expense of the user.”Jim Buckmaster, Craigslist CEO
Principles all designers should live by – great read!
1. Technology Serves Humans.
2. Design is not Art.
3. The Experience Belongs to the User.
4. Great Design is Invisible.
5. Simplicity is the Ultimate Sophistication.