“Companies focused on customer-experience design outperformed the S&P 500 by a 10-to-1 margin from 2000 to 2005”http://www.fastcompany.com/magazine/119/all-about-yves.html
“Companies focused on customer-experience design outperformed the S&P 500 by a 10-to-1 margin from 2000 to 2005”http://www.fastcompany.com/magazine/119/all-about-yves.html